I hope that Petsmart shapes up and stops using that place and the people running that place get in trouble.. I'm not sure what state they are located in, but I'm pretty sure animal abuse like that is illegal in a lot of them. @>@
The worst part about this stuff is that a lot of people just don't care (and I've met a number of people who are disturbed enough to think that this sort of thing is funny). It's really disheartening to see that this still goes on and on..