Switch sites. Complain to Zupreem and they will replace it, if you have not already done that with F&S. Zupreem will ask for the "best by/use before" information numbers (codes, etc.) to be mailed to them, and they won't honor the guarantee if it is "expired" food. The codes must be received by them before the expiration date. I can only assume you are receiving food in "factory bags", not loose bulk repacked by F&S. I've had no trouble with Zupreem food. Don't worry too much. Moths happen. F&S deserves some hassling to correct their behavior, however. Hopefully from you AND Zupreem.
Last edited by Birdfriend; 12/29/1303:09 AM.
alias: Birdfriend2 and Birdfreind2, re-registered to correct spelling!
Had the same problem here really bad a couple years ago. Someone here suggested freezing the pellets for a period of time. So I throw them in the freezer for 48-72 hours, sometimes longer if I forget about them. No more moth problems since.
OK, Thanks for the info. Do other foods have this same problem or is Zupreem specific?
I never thought about expiration dates; I will definitely watch out for that from now on. I feel kinda stupid that it didn't occur to me.
I will also try the freezer trick. Does it kill the moth eggs or larva? I didn't keep the bags, I buy four different flavors at a time and put them in air tight containers and rotate them so that he has a variety.
Also, do you know of other companies that have a similar program where I can by my bird food cheaper?
I'm not saying Paco's spoiled, but he thinks he has to go to the pet store and pick out his own toys.
The food is more expensive there. However, if it's safer, it would be worth the extra money.
Jackielu you can get moths in any bag of pellets or seeds that you buy. The freezer trick works. Also consuming the moth larvae/eggs do not hurt the bird. For finding the best site to purchase from Google the brands that you use and see who offers the best deal. Compare shipping cost and size of bag also as it may really change the over all cost.
It's not about where the food comes from rather it's a grain issue and bird keepers have always had buggy seed and buggy pellets. I've had buggy food from any and every source and from the cheapest foods to the most expensive 5.00 a pound organic seed mixes. It's not bad! Some vets say it helps improve their gut flora!
I found overall Pet Solutions for me has the better prices. Most of the time its a wash. Food is cheaper but the shipping is higher and vice-versa. Nature Chest seems to have more seed variety.
I keep ALL seed, pellets, nuts in a spare fridge. this will keep the food moth free. I found that you get more bugs in the smaller bags than the larger bulk bags. I then use smaller containers that I keep in the kitchen to feed from.